Leaders Programme

The Leaders Programme offers an exclusive agenda of activities and networking occasions at ITU Telecom World 2018 for the highest-level representatives of governments, corporates and SMEs in the ICT sector. Admission to the Leaders Programme is by invitation only. Contact us directly if you have not yet received an invitation and you think you may be eligible.



Leaders are registered by ITU.

Leaders’ spouses

As a Leader pass holder, if your spouse is accompanying you and would like to access the venue, contact us to complete their registration.

Accompanying persons & national delegations

Accompanying persons and members of national delegations must register individually online. Focal points are asked to encourage their delegation members to complete their registration prior to the event.

Focal points should have received registration codes to distribute to accompanying persons/delegations as part of their quota of courtesy passes. Please contact us if this is not the case.

If you have received a registration code from your focal point, click here to register now. If you opt to register onsite at the event you will also need to enter your personal registration code.

Any additional passes that may be required should be purchased online or at the registration desks onsite, noting that group discounts apply until 5 September 2018 only.

Collecting your pass

Badges can only be collected after registration is completed online (or by ITU in the case of Leaders only) or at the registration desks onsite.

All badges must be collected personally as a photograph will be taken and printed on badges for access control security. All badges are strictly non-transferable.

For Leader pass holders only, an authorized focal point may collect the Leader pass on behalf of the Leader if an ID photograph of the Leader and the name of the focal point have been provided to us in advance. The photograph must be 500 kb maximum, in jpg, png or gif format, passport style (portrait), in colour, and taken against a plain or white background. If a suitable photograph and the name of the focal point collecting the badge are not provided in advance, Leaders must collect their own badge in person.

Onsite registration is located in the Coast of Dreams building in the Durban Exhibition Centre (opposite the Durban ICC, on Walnut Road) (click here to view the venue plan). Opening times for registration are as follows:

  • 8 September: 14:00-18:00
  • 9 to 12 September: 08:30-18:00
  • 13 September: 08:30-14:00

Transport & Accommodation  

Visas to enter the Republic of South Africa

All participants are requested to obtain their own travel documents, such as passport and visas, for travel to Durban.

More information on visa requirements is available here.


The event will be held at the Durban International Convention Centre (ICC), located in Durban Central. The ICC is a 30 minute drive from King Shaka International Airport, and a 10 minute drive from Durban Train Station.

Accommodation in Durban

The following contacts will be pleased to support you in booking accommodation for Leaders at the Hilton Hotel (headquarter hotel), or at the Southern Sun Elangeni and Maharani (subject to availability).

Hilton Hotel:
Smangele GCABASHE – smangele.gcabashe@hilton.com
Nosipho MAKHANYA – nosipho.khanya@hilton.com
+27 (0) 31 336 8100

Southern Sun Elangeni and Maharani:
Sayeshni PILLAY – sayeshni.pillay@tsogosun.com
+27 (0) 31 492 4001

Click here for other hotels located near the venue.

Transport in Durban

Every Leader is entitled to one (1) vehicle pass allowing parking at the venue. Vehicle passes will be provided at the Leaders registration desk onsite upon request. Click here to view the location of the parking area.

All Leaders and their delegations will also be able to take advantage of the shuttle bus service running between the main accommodation areas and the venue.

For questions regarding the shuttle bus service, please contact:

Malusi Mbonambi – malusi@syavaya.co.za
p: +27 (0) 31 535 7222 m: +27 (0) 82 714 5800 f: +27 (0) 31 535 7001
24 Hour Emergency Line: 083 251 5775

All Ministers will be ushered through the State Protocol Lounges on both OR Tambo International Airport in Johannesburg and at King Shaka International Airport in Durban.

Upon arrival in Durban, Ministers and Deputy/Vice-Ministers will be provided with a personal car, driver and VIP Protector by the Republic of South Africa for the duration of their stay in Durban, to transport them between the airport, hotel and official event activities. In order to ensure timely arrangements, please complete the online form requesting arrival and departure details. If you have not received the link to access the form, please contact us.

For further information regarding protocol courtesies, please contact the following Protocol Team:

– Ms Renah Lusiba: +27 82 412 2610
– Ms Zanele Makam: +27 83 58 00446
– Ms Girlsy Duma: +27 82 411 9348
– Ms Mimi Tau: +27 82 819 5663

Agenda Highlights  

All Leader pass holders will benefit from full access to the event. This includes the Forum, offering an exciting agenda of debates, presentations and workshops, the exhibition, and access to all social occasions.

The table below highlights several key sessions and social events in the overall ITU Telecom World 2018 Programme that are of particular relevance for Leader pass holders. We hope your agenda will also allow time for visiting the exhibition and attending other Forum sessions and networking events, and taking advantage of an exclusive 10% discount on publications and souvenirs at the ITU Bookshop as well as your personal meetings. We also recommend to visit some of the pitching sessions which showcase the best small companies competing for the Global SME Award at ITU Telecom World. Please check the programme regularly to keep up-to-date with new additions or changing times and locations.

Speaking roles

All Ministers are invited to speak in the Ministerial Roundtable. As session allocations will be made on a first-come, first-served basis, please contact the Forum team at your earliest convenience to confirm your interest in speaking in the roundtable. Click here to download detailed information about the Ministerial Roundtable sessions.

All Leader pass holders who have a speaking role at the event will be contacted by the Forum team to confirm all associated arrangements. Contact the team directly with any questions you may have.

Day Times Session/Social event Location Open to
Sunday 09 September 17:30-19:00 ITU Consultation Meeting with Ministers Hilton Hotel – Mkhomazi Room Ministers only
19:00-21:00 ITU Minister Dinner Hilton Hotel – Lotheni Room Ministers only
Monday 10 September 10:00-10:45 VIP Tour of the Exhibition Exhibition Ministers only
11:00-12:00 Opening Ceremony The Arena All Leaders
12:00-12:30 Event Opening Keynotes The Arena All Leaders
12:30-14:00 Leaders Lunch Marquee All Leaders
14:15-15:30 Forum Summit: Digital everyone Room 22 All Leaders
16:00-17:15 Forum Summit: Beyond connectivity Room 22 All Leaders
17:00-18:00 Happy Hour (sponsored by Quika Limited) LeaderSpace All Leaders
18:30 onwards Host Country Welcome Reception North Plaza: Durban Exhibition Center All Leaders
Tuesday 11 September 09:15-10:30 Ministerial Roundtable (1) Room 22 All Leaders
11:00-12:15 Ministerial Roundtable (2) Room 22 All Leaders
12:30-14:00 Networking Lunch (hosted by Senegal) Arena Upper Foyer All Leaders
12:30-14:00 Networking Lunch (hosted by CITRA Kuwait) Marquee All Leaders
15:45-17:00 Ministerial Roundtable (3) Room 22 All Leaders
17:00-18:00 Happy Hour (sponsored by GEW Technologies) LeaderSpace All Leaders
18:00 onwards Zimbabwe Night Halls 5CD & 6 All Leaders
Wednesday 12 September 10:30-11:30 Ghana Day – National Pavilion Spotlight Ghana Pavilion All Leaders
12:30-14:00 Networking Lunch (hosted by Rep. of Korea) Upper Concourse All Leaders
12:30-14:00 Networking Lunch hosted by the Government of India


Arena Upper Foyer All Leaders
17:00-18:00 Happy Hour: SMEs meet Leaders LeaderSpace All Leaders
18:00 onwards Dinner : The Vodacom Experience The Arena By invitation only
Thursday 13 September 12:30-14:00 Networking Lunch Arena Upper Foyer All Leaders
14:00-15:45 ITU Telecom Awards Ceremony Meeting Room 22 All Leaders
16:00-21:00 Host Country Farewell Reception Bay of Plenty All Leaders

Note: Seating at some events is limited and available on a first-come, first-served basis. Please try to be seated 15 minutes before the start of these events.

LeaderSpace and Meeting Facilitation  


The LeaderSpace is an exclusive lounge for Leader and Executive pass holders only. It offers a networking space for informal meetings, a bar serving beverages and light snacks, and two private meeting rooms (boardroom style, for 8 persons each), which may be booked via the Concierge Service.

Leaders may also access the LeaderSpace accompanied by one (1) non-Leader pass holder.

Opening days/times For meeting & relaxation Happy Hour
Monday 10 September 10:30* - 18:00 17:00 - 18:00
Tuesday 11 September 09:00 - 18:00 17:00 - 18:00
Wednesday 12 September 09:00 - 18:00 17:00 - 18:00
Thursday 13 September 09:00 - 15:00 /

* with the exception of Ministers/Vice Ministers whose access to the LeaderSpace is granted as of 9:00.

Bilateral meeting facilitation

As part of the Concierge Service, we offer assistance to set up bilateral meetings between Leaders. Contact us with the name of the companies, countries and individuals that you would like to meet.

Meeting room booking

Meetings can be arranged at the LeaderSpace either in the open meeting area or in one of the private meeting rooms.

Both options can be reserved on a first-come, first-served basis. Private meeting rooms can be booked for up to one (1) hour duration and can be exclusively reserved for Leader pass holders.

Please submit your booking request to guestrelations.telecom@itu.int stating the date and time of the meeting, the number of participants, and the contact details of the meeting organizer.

The event mobile app

Available across all mobile platforms, tablets and PCs, the event app allows you to network and interact with other participants during the event – and to continue the conversations afterwards, too. As a registered participant in ITU Telecom World 2018, you are listed as an attendee in the app and  will receive a welcome email with details on how to download the app. Should you wish to remove your name or the name of a Leader pass holder, please contact us.

If you are a focal point, please make sure that you have communicated the email address of the head of your delegation to guestrelations.telecom@itu.int. Otherwise, your head of delegation will not receive the app welcome email and will not be able to download and use the app.

Concierge Service  

The Concierge Service is an exclusive point of contact providing assistance to Leader pass holders on all issues relating to participation in the event, including meeting facilitation and room booking. During the event, the Concierge Desk will be physically located at the entrance to the LeaderSpace.

+41 (0) 22 730 5886 or +41 (0) 22 730 5437

(remember to add us to your Safe Sender list)


Logistical arrangements for Ministers

Logistical arrangements for all Leaders

Registration and access passes

Badge collection

Meeting facilitation

Speaking arrangements

Contact us directly if you have any further questions.

PR and Media  

Video interviews

Leaders are invited to share expert views and opinions, best practices and strategic visions in an exclusive ITU Telecom video interview filmed at our onsite TV studio. Interviews will be posted on the event web page, ITU Telecom YouTube channel, and across ITU’s social media channels; you are also encouraged to share the videos on your own platforms. Contact us for more details and to schedule an interview.

Meet the press

To take part in media interviews or offer comments to the press, get in touch with our PR team. If you provide the name and contact details of a focal point within your organization responsible for press matters, our PR Team will also contact you should an appropriate opportunity arise.

Please note that ITU cannot guarantee interviews or media coverage.

Your accompanying media

If media are accompanying your delegation and can provide the required credentials, apply for media accreditation here.

Media and communications officers accompanying delegations do not fall under the category of media and should register in the same way as other members of your delegation – by using one of your quota of courtesy passes or by purchasing an additional pass.