Frequently asked questions

Contact us if you can’t find the answer to your question!

10 – 13 September 2018
Durban, South Africa

ITU Telecom World 2018 is the global platform to accelerate ICT innovations for social and economic development through exhibiting solutions, sharing knowledge and making meaningful connections. It brings together senior level decision-makers from public and private sectors from across the entire ICT value chain to discuss and debate policies, strategies, models and markets. It is a powerful international platform to access and connect with the global ICT community and meet your commercial objectives through showcasing, business networking, branding and thought-leadership opportunities.

ITU Telecom Word 2018 is an international platform for influential figures from government and industry to connect with SMEs and digital entrepreneurs in the ICT sector, to explore partnership solutions, investment opportunities, shared ideas and best practices.

The event focuses on accelerating digital transformation for economic growth and social good. It is about making ideas go further, faster to make the world better, sooner.

ITU Telecom World delegates include:

  • Ministers of ICT and any related sector such as finance, health, education, energy
  • Regulators of ICT, data and any related sector
  • Exhibitors from nations, companies and organizations around the world
  • Small and medium businesses (SMEs), tech entrepreneurs and innovators
  • Industry CEOs and investors
  • Non-governmental organizations
  • Academics, consultants and digital thinkers
  • Media
ITU Telecom World events bring together a comprehensive audience of public and private sector players. Heads of State and Government from established and developing nations, ministers, policy makers and regulators meet industry CEOs from operators, vendors, service providers and content developers, SMEs, entrepreneurs, innovators, industry investors, academics and consultants.

ITU Telecom World events are the only ICT event to bring together the right mix of global leaders from public and private sectors, emerging and developed markets to exhibit innovative solutions, network at the highest level and discuss and debate the key issues facing the ICT industry. As the leading United Nations Agency for ICTs, only ITU has the power to convene this mix of leaders of government and industry. The World 2018 event will once again facilitate and encourage the right discussions, high-level engagements and strategic debate to generate real action and deliver tangible results.

Many opportunities exist for global and regional visibility including sponsorships, national pavilions with special packages for LDCs & assimilated countries, industry stands including special rates for SME packages, and office/hospitality suites.

Learn more on why and how to take part in the exhibition at

Contact us to discuss your company objectives and learn how they can be achieved through the ITU Telecom World 2018 high-level global ICT platform.

Sponsorship is an opportunity to engage with targeted and high-level audiences through thought-leadership, networking activities and visibility in key event zones. Find out more on the full range of sponsorship options , updated regularly in our Sponsorship Brochure and at or contact us to discuss your specific event interests, objectives, and any favourite sponsorship you’ve done in the past.

All options include:

  • Visibility on the Event website and mobile app
  • Access passes (quotas dependent on the ground level rental space contracted)
  • Eligibility to apply for the ITU Telecom World Awards
  • Marketing Toolkit featuring event logos, brochures, ads, posters, e-banners, press releases, e-invitation to invite your guests, email campaigns and PowerPoint presentations to help maximize your participation before and during the event
  • Option to provide a guest blog to be posted on the event’s website and promoted on the event’s social media platforms, ie Twitter and LinkedIn

National pavilions:

  • Exclusive Ministerial filmed interview
  • Media coverage, including access to press conference room
  • Event html newsletter coverage

SME Workstation/Space:

  • Access to SME Programme of workshops, matchmaking and capacity building
  • Direct access to unique mix of attendees
  • Unprecedented global visibility

Contact for further details.

Contact with your required number of m2 and our sales team will contact you with a space proposal.

You may choose the standbuilder of your choice, or contact the official Event Contractor to be appointed in June.  In the meantime, web searching can lead you to standbuilders in Durban who could propose designs and quotes based on your requirement and budget – or contact us.

The URL and code to access the Online Technical Manual will be sent to focal points of confirmed exhibition participants three months prior to the event.

Regulations will be available in February – contact

You may choose the freight handling agent of your choice for forwarding goods to the doors of the venue, but as soon as your freight arrives onsite it may only be handled by the official onsite freight handling agent. Details will be included in the Online Technical Manual available three months prior to the event.

Networking is a fundamental element of ITU Telecom World 2018, where events, spaces and online tools are designed to facilitate networking at the highest level. From the popular and practical Event App to the Networking Lunches and Dinners, from targeted meetings to formal social occasions and informal discussions over coffee, the event is a major opportunity for decision-makers, policy-shapers and innovators from around the world and across the industry to meet and connect.

For full details see  this page

Access pass options are available for taking part in both the Forum and the Exhibition, or for visiting the Exhibition only.

Costs and further details of each pass category will be available in May 2018.

Exhibitors, sponsors and invited guests are entitled to a free quota of access passes.

Registration will open from June 2018.

The Event Calendar will be available online in May.

Clients may book accommodation through the travel agency of their choice, or online.  More information on accommodation will be available on our website in June.

Further detail will be available on our website in May.

More details on Durban as the host city for ITU Telecom World 2018 are available here.