Industry comments

Experts from public and private sectors, from around the world and across the ICT ecosystem have their say on key industry issues at ITU Telecom World.

If you’re interested in finding out more, visit the Sessions on Video to view the debates in full, or check out analysis of key findings in the Outcomes report.


Don't let the virtue of being a good human being be sacrificed in this digital age. Dr. Prasit Prapinmongkolkarn, Emeritus Professor and Chair Professor, Department of Electrical Engineering, Chulalongkorn University, Thailand
The desktop internet meant the web, a web browser, web pages, web search; mobile internet means webs, apps, location, voice, prediction and other things that have not been devised yet. Benedict Evans, Strategy Consultant, Enders Analysis
We traditionally... looked at the exclusive access to spectrum model where you have a single license that provides a single operator with guaranteed access and they can offer a guaranteed quality of service and they can charge a premium for that. We are now looking at a hybrid model. We call it authorized spectrum access -- a model where an operator can access spectrum that is encumbered by a government service, say, a radar service, but spectrum is not efficiently used. Alex Orange, Director, Government Affairs, Southeast & Pacific, Qualcomm
ARPU could be as low as a dollar come 202 in the developed western world. Peter Mercieca, Partner, Technology Media & Telecommunications, KPMG
A mobile-first approach to business processes and design can take the user experience to another level inside the enterprise and solve real business problems. Mobile interfaces provide detailed insights and analytics never before seen on any device or interface. , Former CEO, Zain Africa
The ubiquity of the mobile service really changes the equation for sharing spectrum. Julie Napier Zoller, Deputy Coordinator, International Communications and Information Policy (CIP), United States Department of State
The local factor will be a strong driver in the years to come, even more so compared to the global concepts, Twitter, Facebook, which are the front runners of this new digital life. Jon Frederik Baksaas, CEO, Telenor
The real true value can only be reaped if the data that you have collected, that operators have collected is being reused over and over and over and over again for multiple different purposes. Viktor Schönberger-Mayer, Professor of Internet Governance & Regulation, Oxford Internet Institute
The real value is in the services, not the competition, because competition is easier to achieve in businesses or in densely populated areas, but in rural areas, forget it. Jaume Salvat, Founder & Partner, Aggaros
But operators have to go beyond their connectivity function to create value with platform management, managing custom experience, acting as a road to market with packaged offers in this field. Jean-Pierre Biename, Chairman, UMTS Forum
Subsidize the users, not the network. Helen Lai, Head of Regulatory Division, Office of the Communications Authority (OFCA), Hong Kong, China
Invest in security and privacy frameworks rather than faster networks! Gerd Leonhard, Futurist & CEO, The Futures Agency
Speed or bandwidth in context of broadband is no longer a helpful model for thinking about this product or service. Martin Geddes, Founder, Martin Geddes Consulting
Trust becomes something of a very valuable currency in the market space. And therefore, we’ll see more trust-related services develop. Viktor Schönberger-Mayer, Professor of Internet Governance & Regulation, Oxford Internet Institute
The opportunities presented by big data are simply too great that the laws will have to change and that will be the real challenge for us in the years ahead: how to arrive at a sensible balance between privacy rights whilst still not chilling big data initiatives. Daniel Cooper, Partner, Covington & Burling LLP
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